Job Highlights
- Stable base salary with performance bonuses and standard benefits.
- Manage high-value existing enterprise relationships in the Semiconductor and E&E sectors.
- Lead account growth initiatives across hardware upgrades, software integration, and service contracts.
About the Company
We are a leading smart manufacturing and industrial automation systems integrator based in Penang. Our team delivers turnkey intralogistics, robotics, and software solutions for high-tech factory environments.
About the Job
You will nurture and expand relationships within our established industrial client base. This role focuses on maximizing account value through repeat projects, digital platform add-ons, and long-term service agreements.
Key Responsibilities
- Formulate strategic account plans to retain key clients and grow wallet share across all business units.
- Identify recurring opportunities for system upgrades, retrofits, and SmartOps software attachments.
- Prepare quotations, negotiate contract renewals, and ensure favorable commercial terms.
- Serve as the primary point of contact for customer escalations and ongoing satisfaction.
- Coordinate with project and finance teams to ensure milestone delivery and timely billing.
Skills & Experience Required
- Bachelor's Degree in Engineering, Business Administration, or a related discipline.
- 3 to 5 years of successful B2B account management experience in industrial machinery or automation.
- Proven commercial acumen in managing margins, contract terms, and client retention strategies.
- Experience navigating multi-layered decision-making structures inside multinational manufacturing plants.
- Strong communication, relationship-building, and organizational skills.
How to Apply
The information provided above serves as a general outline of the position.
For more detailed information, we encourage you to apply now through this advertisement.
*Only shortlisted candidate will be contacted
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