key account manager (pharmacy).

We are currently looking for a Key Account Manager for one of the global MNC leaders in personal care, skincare, and consumer healthcare products. These expansion roles are designed for you to take full ownership of top-tier national pharmacy accounts, and require your urgent attention.

• Reporting to: Head of Modern Trade
• Location: Puchong
• Team size: Sole contributor
• Join an established global player to champion strategic retailer partnerships, lead joint business planning, and drive commercial growth for an internationally trusted brand portfolio.

the role

• Take full accountability for driving profitable volume growth, category expansion, and annual sales targets across assigned pharmacy accounts.
• Develop, negotiate, and execute high-impact Joint Business Plans (JBPs) with key retail partners to secure sustainable long-term business growth.
• Plan, manage, and audit A&P and trade spend budgets, ensuring financial discipline, optimal margin retention, and maximum ROI.
• Lead comprehensive commercial negotiations covering trading terms, promotional mechanics, new product listings, and premium in-store shelf visibility.
• Conduct rigorous business reviews, sales forecasting, performance tracking, and gap analyses to address stock flow or operational hurdles proactively.
• Collaborate closely with cross-functional partners, including Consumer Marketing, Shopper Marketing, Supply Chain, and Finance teams, to ensure flawless in-store execution.

the experience

• Diploma or equivalent.
• Minimum 5 years of fmcg key account management experience.
• Experience managing retail chain pharmacies like Guardian, Watsons, or Big Caring Group is essential.
• Demonstrated expertise in A&P trade spend management, complex commercial negotiations, and multi-category business planning.

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