about the company
Randstad has recently partnered with a leading multi-marketplace analytics and reporting platform designed for e-commerce sellers and agencies.
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about the job
- Manage and strengthen relationships with existing integration partners, ensuring mutual growth and satisfaction.
- Collaborate with integration partners to onboard new users, providing training and support throughout the process.
- Develop and maintain onboarding materials, best practice guides, and support resources tailored for integration partners.
- Support the partners' sales teams with pitches, demos and RFP’s.
- Collaborate with Product and Customer Success teams to address partner feedback and continuously improve the integration experience.
- Identify opportunities to deepen engagement and expand partnership value.
- Ensure program compliance and address any partner issues proactively.
about the manager/team
Opportunity to work with an international team.
about the requirements
- 3 to 4 years of experience in partnerships, account management, or customer success roles.
- Strong relationship management and communication skills.
- Background in SaaS, eCommerce, or startup environments strongly preferred.
- Proficiency in HubSpot and familiarity with integration or partner management platforms.
- Comfortable using AI tools.
- Self-starter with the ability to manage your own workflow.
- Comfortable working independently in a fast-moving, dynamic environment.
how to apply
To apply online, please click on the appropriate link. Alternatively, please send your resume to desmond.lee@randstad.com[.]my if you are interested in the job.