store manager (beauty & wellness - johor bahru).

We are currently working with a renowned beauty & wellness brand to appoint a Boutique Manager who will be responsible for strengthening strengthening the brand’s positioning and delivering an elevated, personalized guest experience on the boutique floor.

Responsibilities

• Drive store profitability and track retail KPIs (Conversion Rate, UPT, ATV, and NPS).
• Lead, onboard, and coach the boutique team on product knowledge, selling techniques, and service excellence.
• Deliver high-touch, personalized beauty consultations and execute clienteling strategies to build long-term VIP loyalty.
• Oversee daily floor operations, staff scheduling, inventory controls, and visual merchandising standards.

Requirements

• Experience: 3 to 5 years of retail management experience (Open to Beauty, Premium Hospitality, or Guest-Centric sectors).
• Strong track record in achieving sales targets, managing stock, and data-driven KPI analysis.
• Passionate about skincare/wellness, operationally agile, and a natural team coach.