A globally recognized fast fashion brand is looking for a dynamic and commercially driven Ecommerce Director (Fashion Retail) to lead and accelerate its digital business across Malaysia. This is an exciting opportunity for a strategic leader with strong omnichannel expertise, digital growth capabilities, and a passion for fashion retail.
Responsibilities- Lead the overall ecommerce strategy and drive online business growth, profitability, and customer acquisition.
- Oversee website performance, digital merchandising, CRM, inventory control and omnichannel.
- Partner closely with Retail, Marketing, Merchandising, and Supply Chain teams to deliver a seamless omnichannel customer experience.
- Monitor ecommerce KPIs including traffic, conversion, AOV, retention, and ROAS, while continuously identifying opportunities for optimization.
- Drive innovation in online shopping experience, loyalty programs, mobile commerce, and digital engagement initiatives.
- Build, mentor, and lead a high-performing ecommerce team.
- Bachelor’s Degree in Business, Marketing, Ecommerce, or related field.or consumer brands.
- Minimum 10 years of experience within Ecommerce/Digital Commerce, preferably from fashion retail
- Proven track record in scaling ecommerce revenue and leading large digital transformation initiatives.
- Strong understanding of omnichannel retail strategy, customer behavior, and digital ecosystem.
- Strong commercial acumen with excellent stakeholder management and leadership skills.
- Agile, entrepreneurial, and highly adaptable within a fast-paced environment.
