chief operating officer (coo).

• Oversee operations across distribution, supply chain, logistics, finance, and IT.
• Drive process improvements and digital transformation to boost efficiency and service levels.
• Align KPIs with business goals and ensure seamless execution of strategic plans.
• Lead operational readiness for product launches, vendor on-boarding, and channel expansion.
• Mitigate risks and ensure compliance with internal controls and regulations.
• Collaborate with Sales, Marketing, and Vendor teams to support go-to-market execution.
• Enhance channel partner experience in fulfilment, inventory, and support.
• Develop high-performing teams and promote a culture of agility and accountability.
• Upgrade ERP, CRM, and WMS systems to support scale and real-time visibility.
• Leverage analytics and AI to improve forecasting and decision-making.

about the manager/team
Strong senior leadership team.

about the requirements

• Bachelor’s degree in Business, Operations, Supply Chain, or related field; MBA preferred.
• Proven experience in senior operations leadership within distribution, ICT, or supply chain industries.
• Strong track record in process improvement, digital transformation, and operational scalability.
• Solid understanding of ERP, CRM, WMS, and data analytics tools.
• Strategic thinker with the ability to translate plans into actionable execution.
• Experience managing cross-functional teams and complex operational environments.
• Strong business acumen and financial literacy, including P&L ownership.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to drive cross-departmental alignment and support commercial goals.
• Familiarity with regulatory compliance, risk management, and internal controls.