customer support assistant.

about the company

Join Malaysia’s largest trans-disciplinary intervention centre, a leader in providing a wide range of assessment and therapy services. With over 5 years of excellence in the industry, the company continues to differentiate itself in the market and is expanding rapidly to meet growing client needs. As they grow, they’re looking for a Customer Support Assistant to be part of their dedicated and passionate team.

about the job

• Respond promptly to internal and external inquiries via email, phone, and in-person.
• Provide excellent customer care and foster positive relationships with clients.
• Schedule, register, and update customer appointments and records.
• Perform general administrative tasks to support daily operations.
• Collaborate with various departments to enhance service delivery and center efficiency.
• Support the planning and execution of marketing campaigns across platforms (Facebook, Instagram, Twitter, LinkedIn, Blog, Email).
• Assist in developing engaging content writting, video, or visual for marketing purposes.

skills & requirements

• SPM/Diploma/Degree in any discipline.
• Excellent organisational and multitasking abilities.
• Independent, resourceful, and proactive.
• Proficient in Microsoft Office Suite and basic office software.