summary
about the company:
A leading company in the SMT/Semiconductor industry, dedicated to providing cutting-edge technical solutions and services.
abour the role:
The role requires a highly skilled and experienced Field Service Manager to lead the technical team. They will be responsible for ensuring efficient support for customer needs, overseeing project execution, and driving technical strategies to align with company goals.
key responsibilities:
...Lead and manage the technical team to ensure efficient support for customer needs and project execution.
Oversee equipment installation, troubleshooting, maintenance, and process optimization activities.
Develop and implement technical strategies aligned with company goals and market demands.
Support pre-sales and post-sales activities, including customer visits, presentations, and solution proposals.
Collaborate with R&D, engineering, and sales teams to drive innovation and continuous improvement.
Monitor project progress, resource planning, and ensure timely delivery of technical solutions.
Provide training, coaching, and performance evaluation for technical staff.
Maintain strong relationships with customers and key stakeholders to ensure satisfaction and service excellence.
requirements:
Minimum 5 years of experience in SMT, semiconductor, or a related technical field.
Proven leadership in managing technical teams and projects.
Strong knowledge of production processes, equipment functionality, and system integration.
Mandarin speaker is prefferred (require to deal with China stakeholders).
Excellent communication, analytical, and problem-solving skills.
Willing to travel as needed (local or overseas).
about the company:
A leading company in the SMT/Semiconductor industry, dedicated to providing cutting-edge technical solutions and services.
abour the role:
The role requires a highly skilled and experienced Field Service Manager to lead the technical team. They will be responsible for ensuring efficient support for customer needs, overseeing project execution, and driving technical strategies to align with company goals.
key responsibilities:
Lead and manage the technical team to ensure efficient support for customer needs and project execution.
Oversee equipment installation, troubleshooting, maintenance, and process optimization activities.
Develop and implement technical strategies aligned with company goals and market demands.
Support pre-sales and post-sales activities, including customer visits, presentations, and solution proposals.
Collaborate with R&D, engineering, and sales teams to drive innovation and continuous improvement.
Monitor project progress, resource planning, and ensure timely delivery of technical solutions.
Provide training, coaching, and performance evaluation for technical staff.
Maintain strong relationships with customers and key stakeholders to ensure satisfaction and service excellence.
...
Minimum 5 years of experience in SMT, semiconductor, or a related technical field.
Proven leadership in managing technical teams and projects.
Strong knowledge of production processes, equipment functionality, and system integration.
Mandarin speaker is prefferred (require to deal with China stakeholders).
Excellent communication, analytical, and problem-solving skills.
Willing to travel as needed (local or overseas).
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