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- Role OverviewWe are seeking a strategic and results-driven leader to oversee and optimize our Customer Experience - Customer Support operations.In this pivotal role, you will be responsible for the end-to-end management of all customer support channels. Your primary mission will be to develop and execute operational strategies that maximize efficiency, productivity, and service quality while ensuring full compliance.You will lead multiple operational unitsRole OverviewWe are seeking a strategic and results-driven leader to oversee and optimize our Customer Experience - Customer Support operations.In this pivotal role, you will be responsible for the end-to-end management of all customer support channels. Your primary mission will be to develop and execute operational strategies that maximize efficiency, productivity, and service quality while ensuring full compliance.You will lead multiple operational units
- Key Responsibilities Leadership & StrategyProvide strategic direction and leadership for the Finance Shared Services function in APAC.Build and develop a strong SSC/GBS culture that emphasizes performance, service excellence, and continuous improvement.Partner with regional and global finance leaders to align shared services strategy with overall business objectives. Operations ManagementLead end-to-end finance operations across RTR, PTP, OTC, Tax, TreasurKey Responsibilities Leadership & StrategyProvide strategic direction and leadership for the Finance Shared Services function in APAC.Build and develop a strong SSC/GBS culture that emphasizes performance, service excellence, and continuous improvement.Partner with regional and global finance leaders to align shared services strategy with overall business objectives. Operations ManagementLead end-to-end finance operations across RTR, PTP, OTC, Tax, Treasur
- about the companyAre you a highly experienced and ethical professional with a passion for strengthening corporate governance and operational integrity? Our client are a global leader in water and process management solutions, with a rich history rooted in Japanese excellence and a commitment to ensuring a sustainable future. We are seeking a proactive and hands-on Internal Control & Compliance Manager to join the team in Malaysia.This is a key role where yabout the companyAre you a highly experienced and ethical professional with a passion for strengthening corporate governance and operational integrity? Our client are a global leader in water and process management solutions, with a rich history rooted in Japanese excellence and a commitment to ensuring a sustainable future. We are seeking a proactive and hands-on Internal Control & Compliance Manager to join the team in Malaysia.This is a key role where y
