quality operator.

about the job

The Quality Operator plays a key role in ensuring that products meet quality standards before reaching customers. This position is responsible for performing visual and functional quality checks, adhering to production processes, and supporting quality improvement initiatives. The role supports operations across Malaysia including EMSB, ILT, and FNL sites.

Key Responsibilities

• Perform routine quality inspections on Rx lenses, edging, and stock products to ensure compliance with internal and customer specifications.

• Conduct quality control tests and record inspection results accurately in the system.

• Follow approved work instructions and standard operating procedures (SOPs) for all assigned tasks.

• Assist in analyzing defective products and support investigations on root cause.

• Escalate non-conformities and support the implementation of corrective and preventive actions (CAPA).

• Maintain cleanliness and calibration of inspection tools and equipment.

• Support customer returns analysis and feedback process.

• Participate in training sessions and continuous improvement activities related to quality.

• Collaborate with other teams (production, warehouse, Rx lab) to ensure consistent quality standards.

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