Job Scope
- Check daily billing error extended to customer account and rectify the error on a timely basis.
- Verify the accuracy of billing to customer account based on test request form received.
- Ensure customer billings are submitted to claim in TPA portal within acceptable claims period.
- Perform necessary adjustment on customer account when dispute is justified.
- Follow-up collection with customer to ensure customer pay their outstanding amount with standard credit term period.
- Post collection received from customer into the system and update the relevant ledger accordingly.
- Any other ad-hoc task to be assign by the Finance Manager.
Measures of Success
- Billing error should be rectified daily in order to keep the overall errors within acceptable level set.
- Billing error attended should not be appear again in the next day report.
- Outstanding amount due from TPA must be constantly reduced in the Ageing Report.
- Daily collection received has to be updated into the customer account without delays.
- Email queries responded to with 2 days and resolved within 3 days.
Skills and Experience
- Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Finance/Accountancy/Banking or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.