about the company
A well-established property developer committed to creating innovative properties using sustainable practices to benefit the community. The team is growing and seeking talented individuals who can contribute to the company's success.
about the job
- Manage customer relations: Develop and improve policies and standard operating procedures (SOPs).
- Handle project handovers: Plan and execute the delivery of vacant possession to customers, ensuring all documentation is ready and compliant.
- Oversee defect management: Monitor and resolve all identified defects, from validation to final completion.
- Provide excellent customer service: Develop and implement strategies to increase customer satisfaction.
- Supervise contractors: Coordinate contractor schedules and provide performance feedback.
- Report on project status: Prepare regular reports on defect rectification and other project updates.
- Conduct inspections: Lead pre-delivery and readiness inspections to ensure quality.
skills and experience required
- Diploma or Bachelor's Degree in Real Estate, Property Management, Marketing, Business, or a related field.
- Minimum of 5 years of customer service experience with a property developer.
- Willingness to travel.
- Strong communication and leadership skills.
- Can work 6 days a week.
culture and benefits
Your future employer is a financially stable company that has experienced significant growth, with a strong portfolio of completed, ongoing, and upcoming projects. They foster a positive work environment with a supportive and trusting management team, and they generously reward good performance. The company places a strong emphasis on the personal and professional growth of its employees.
how to apply
The information provided is a guideline for this position. To apply, please use this advertisement or go to www.randstad.com.my for more details. Only shortlisted candidates will be contacted due to the high number of applications we receive.
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