backend engineer.

This role will provide application support to you operations. Primary duties include identifying, responding to, troubleshooting and resolving technical issues related to organiszation's applications and services, ensuring optimal performance and satisfactions for users and drivers. Additionally, you'll provide hands-on technical support during and after rollout, help localize and adapt systems, to support regional operations.

Responsibilities:

• Provide technical support to end-to-end organization's mobile applications
• Coordinate closely with local and HQ engineering teams
• Troubleshoot technical issues collaborate with team members
• Customize tech tools for local data compliance and optimize workflows
• Handle issues involving sensitive data with highest level of integrity
• Engage in ongoing compliance improvements and actively participate in privacy discussions
• Engage in post-launch operational support, including monitoring, alerting, debugging

Requirements:

• 4+ years experience in software engineering or technical operations
• Knowledge of Java / PHP / Node.js / GoLang
• Knowledge of middlewares such as Redis/ElasticSearch/Kafka/RabbitMQ, etc
• Experience with backend microservices and APIs
• Experience in MySQL
• Demonstrated integrity and accountability in managing sensitive data and operational risks
• Experience in operational support, especially during launch period

Nice to Have:

• Experience in logistics platforms

Tech Stack:

• Programming Skillsets: Java / PHP / Node.js / GoLang

about the manager/team
Reporting to the local technical team leader, you will collaborate closely with the local engineering and operations teams, as well as HQ engineering teams, to provide support, identify areas for improvement, and contribute to the enhancements that drive the overall success of organization's products