business development director - retail (sarawak).

about the company

Our client is one of the leading retail businesses in Malaysia, with a strong footprint across Sarawak. As the business grows, they are looking for a passionate and forward-thinking individuals to join their team,

about the job

We’re looking for a forward-thinking retail leader to take charge of daily operations across 35 retail outlets in Sarawak.

Reporting to the CEO. This is a key role for someone who thrives in a fast-paced environment and is passionate about driving customer experience, energising teams, and pushing boundaries in retail engagement.

Key Responsibilities:

• Lead and oversee the end-to-end operations of 35 shops across Sarawak, ensuring consistent and high-quality retail standards.
• Inspire, coach, and motivate front-line teams to deliver exceptional customer service and exceed sales targets.
• Design and execute impactful in-store promotions and marketing initiatives that resonate with local shoppers.
• Continuously improve customer journey and service delivery, creating a memorable in-store experience.
• Build and maintain strong relationships with external stakeholders