About the Company
Our clients are prominent global leader in the logistics, manufacturing and distribution sector, recognized for their operational excellence and commitment to client satisfaction. This role is ideal for a proactive professional who thrives in a fast, data-driven environment.
Key Responsibilities
1. Strategic Order Management & ERP Integrity
... Serve as the first point of contact for all customer inquiries, ensuring professional and timely responses.
Execute end-to-end sales order processing within the ERP system
Validate Purchase Orders (POs) against established Incoterms, payment terms, and currency requirements.
2. Logistics & Shipment Coordination
Coordinate air freight and transportation logistics across international and domestic channels to ensure seamless delivery.
Liaise with internal production planners to verify delivery feasibility and counter-propose alternative schedules when necessary.
Manage Engineering Change Notice (ECN) implementation and define clear cut-off points in sales orders.
3. Performance & Relationship Management
Build and maintain long-term customer relationships by anticipating evolving needs and conducting regular client debriefs.
Support the development of customer-specific KPI dashboards and performance scorecards.
Lead corrective and preventive actions (CAPA) to resolve service challenges and improve customer satisfaction levels.
Skills & Qualifications
Education: University Degree in Business, Supply Chain, Logistics, or a related field.
Technical Skills: High proficiency in Microsoft Office is a must; experience with ERP systems is highly advantageous.
Logistics Knowledge: Familiarity with international shipping, air freight, and Incoterms.
Mindset: A problem solver who can navigate diverse cultures and maintain ethical standards in a demanding environment.
Benefits & Culture
This role offers the chance to work within a structured, global framework where your contributions directly impact the company's bottom line. You will join a supportive team that values data accuracy, proactive problem-solving, and professional growth.
How to Apply
If you are a supply chain or logistics professional ready to take the next step in a structured and growing environment, please apply through this advertisement.