head of operations (coo).

• Lead the operational agenda for the Asia division, driving consistency and excellence in service delivery and outcomes.
• Translate divisional strategy into effective operational capabilities that support business growth and profitability.
• Own the end-to-end operational capabilities, ensuring comprehensive support across all aspects of the business.
• Champion operational transformation through end-to-end process optimization, automation, and the adoption of advanced technologies.
• Serve as a catalyst for innovation, embedding digital capabilities, improving data quality, and aligning processes to Group enterprise architecture standards.
• Actively champion the adoption of emerging AI technologies to drive efficiency while effectively navigating associated risks.
• Build, manage, and mentor a high-performing divisional operations team with a global shared services mindset.
• Foster strong cross-functional relationships across the Group and Division, promoting a culture of collaboration, transparency, and shared accountability.

• Degree-level qualification (or equivalent experience) in a relevant discipline
• Proven experience in financial services environment.
• Demonstrable success in leading strategic organizational change, with experience in Mergers & Acquisitions highly advantageous.
• Extensive awareness of the regulatory environment and requirements that impact an operating entity's activities.
• Experience operating effectively in a global environment and working with shared service models and international teams.

how to apply

Interested candidate can click on the appropriate link for CV submission. Alternatively, you could email dylan(dot)long@randstad(dot)com(dot)my for a confidential discussion