internal control manager.

Manager – Business Process and Internal Control

Job Descriptions

Roles and Responsibilities

• Design, implement, and maintain effective internal control procedures across key business areas (operations, supply chain, production, finance).
• Embed control ownership within business teams and ensure compliance with Group policies, COSO principles, and local regulations.
• Review and enhance control design to address process gaps, segregation of duties, and system workflow approvals (ERP/POS).
• Monitor key control indicators, identify risks, and support process owners in implementing corrective or preventive measures.
• Lead control self-assessment activities and ensure timely resolution of control deficiencies.
• Collaborate with Finance, Operations, and IT teams to automate and optimize controls for efficiency and transparency.
• Conduct control awareness programs and provide training to strengthen a control-conscious culture across all levels.
• Support compliance with Malaysian statutory requirements (SSM, LHDN, SST, MOH, PDPA, KPDN).

Job Requirements

• Bachelor’s Degree in Accounting, Finance, Business, or related field.
• Professional certification (CIA, CPA, ACCA, CIMA) preferred.
• Minimum 7–10 years’ experience in internal control, risk management, or process compliance (F&B and/or retail preferred).
• Strong understanding of internal control frameworks (COSO) and control automation.
• Experience with ERP/POS systems (e.g., SAP, Oracle, Toast, Revel).
• Excellent analytical, problem-solving, and stakeholder management skills.
• Excellent analytical and communication skills; fluent in English and Bahasa Malaysia.
• Hands-on, proactive, and able to work effectively in a fast-paced, multi-location environment.