job details
- Job title : IT Corporate Manager
- Location : Kuala Lumpur, Malaysia
- Salary : RM10,000 - RM16,000
- Employment : 2-year-contract
- Details :
- Medical insurance and hospitalization coverage
- Attractive performance bonus structure
about the job
- Manage and mentor the IT team, fostering a culture of innovation, collaboration and continuous improvement to deliver high-quality services.
- Oversee helpdesk operations, ticketing, SLA compliance, and escalation handling
- Provide technical guidance and hands-on support for complex infrastructure, network, and security issues
- Coordinate with vendors and support procurement and asset management
skills and experience required
- At least 5 - 8 years of hands-on experience in IT infrastructure environment
- Proven experience managing and leading a technical support team
- Strong experience with Windows, macOS, and Linux (deployment, patching, firewalls)
- Experience with DLP, endpoint/asset management, and MDM platforms
- Proficiency with IT ticketing systems