about the company
A reputable integrated facilities management firm specializing in professional cleaning, sanitization and pest control solutions.about the job
- Assist the Head of Department in developing and implementing strategic operational plans.
- Lead and motivate the team to ensure departmental goals are fully aligned with company objectives.
- Take charge of end-to-end project management, resource planning, and client relations.
- Formulate contingency plans to ensure a consistent and stable labor supply.
- Implement and manage departmental policies and procedures to maximize efficiency.
- Monitor adherence to rules and regulations while identifying opportunities for process improvement.
- Strategically schedule manpower to maximize operational output within budget.
- Diligently monitor and control costs to optimize project profitability and reduce operational overhead.
- Analyze and resolve on-site issues with speed and accuracy.
- Proactively assess technical challenges and develop robust mitigation plans to minimize risk.
- Conduct random physical inspections across all sites to ensure service delivery meets scheduled standards.
- Discuss and implement measures to resolve gaps and continuously improve client relationships.
- Provide direction, coaching, and feedback to Assistant Operations Managers and Service Officers to foster a culture of continuous improvement and optimal efficiency.
skills and experience required
- Diploma/Bachelor's Degree in Real Estate, Facilities Management, Engineering, Business or a related field.
- 8-10 years of experience in facilities management (soft services), service operations or project management.
- Proficiency in Microsoft Office and AI tools.
- Demonstrate strong commercial acumen, with the ability to identify opportunities for efficiency, cost reduction, and continuous improvement.
- Strong communication, leadership, and client management skills.
culture and benefits
Your future employer is financially robust and has experienced rapid growth in recent years. They foster a positive work environment, supported by a trusting and supportive management team. Employees are generously rewarded for strong performance, with a dedicated focus on personal growth and development.
how to apply
This description serves as a guideline for the position. Please apply directly through this advertisement or visit www.randstad.com.my for further details. Due to the high volume of applications, only shortlisted candidates will be contacted.
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