- about the jobThe Trust and Safety Analyst is essential in managing fraud and non-compliant queries while collaborating with key stakeholders to protect the platform from malicious activity. The team operates on a rotating shift schedule as part of a five/seven-day roster during business hours. Ideal candidates may have experience as an Analyst or in a customer-focused role, with a passion for problem-solving, customer interaction, fraud prevention, and riabout the jobThe Trust and Safety Analyst is essential in managing fraud and non-compliant queries while collaborating with key stakeholders to protect the platform from malicious activity. The team operates on a rotating shift schedule as part of a five/seven-day roster during business hours. Ideal candidates may have experience as an Analyst or in a customer-focused role, with a passion for problem-solving, customer interaction, fraud prevention, and ri
- about the jobThis role is overseeing and managing the technical aspects of modern workplace technology solutions, accountable to run day-to-day technical management under Global End User Services (EUS). This encompasses managing day-to-day operational escalations across end markets in the region and working together with the service providers to deliver against agreed SLAs. The role involves of technical expertise, service management ensures smooth tranabout the jobThis role is overseeing and managing the technical aspects of modern workplace technology solutions, accountable to run day-to-day technical management under Global End User Services (EUS). This encompasses managing day-to-day operational escalations across end markets in the region and working together with the service providers to deliver against agreed SLAs. The role involves of technical expertise, service management ensures smooth tran
- about the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide anabout the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide an
- about the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide aabout the jobProviding technical third level support to customers and partners, for resolution of basic to highly complex technical problems related to installation, maintenance, use and repair of company's productsAnalyze Incident analysis and provide resolution within Service Level Agreement (SLA)Attending and participating customer meetings in relation to supportAssist with training to external and internal customers as requiredBe on site to provide a
- about the companyThe company a fast-growing global tech company delivering innovative solutions in the retail and payments space. The culture values collaboration, agility, and continuous learning and perfect for those who thrive in dynamic environments. about the jobAs a Support Analyst, you’ll be responsible for providing technical support to resolve complex software and hardware issues. You’ll work closely with internal teams and customers to troubleshoabout the companyThe company a fast-growing global tech company delivering innovative solutions in the retail and payments space. The culture values collaboration, agility, and continuous learning and perfect for those who thrive in dynamic environments. about the jobAs a Support Analyst, you’ll be responsible for providing technical support to resolve complex software and hardware issues. You’ll work closely with internal teams and customers to troublesho
