Job opening - Senior Cloud Engineer (Malaysian Work Rights Only) in Kuala Lumpur | Randstad Malaysia

summary

kuala lumpur, wilayah persekutuan
RM13,000 - RM16,000 per week
permanent

specialism
information technology
sub specialism
infrastructure & network
reference number
91M0268811_7805563148541076464

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job details

1. About the Company

Sector: A major Telecommunications (Telco) provider with regional operations.
Infrastructure: Operates high-scale, multi-cloud (AWS, Azure, and/or GCP) and hybrid network-integrated environments.
Service Standards: Delivers mission-critical services requiring "telco-grade" (99.99%+) availability and performance.
Operational Culture: Highly structured environment following strict ITSM/ITIL processes, change controls, and regulatory compliance.
Team Environment: Focuses on 24x7 operational excellence, proactive risk management, and continuous improvement through automation.

2. Requirements

Education & Experience: Bachelor’s degree in IT/CS/Engineering with 3–6 years in cloud operations or infrastructure roles.
Cloud Proficiency: Hands-on experience managing production environments in AWS, Azure, or GCP.
Infrastructure as Code (IaC): Expert usage of Terraform, Bicep, or CloudFormation to standardize and deploy resources.
Technical Troubleshooting: Ability to resolve complex platform issues using logs, metrics, and alerts in multi-cloud setups.
Domain Knowledge: Solid understanding of Cloud Networking, Security, IAM, and on-call service management (ITSM).

3. About the Role

Operational Reliability: Responsible for maintaining production platforms to meet strict telco performance targets and 24x7 readiness.
Incident Leadership: Lead on-call rotations and act as the primary technical lead for high-severity or complex cloud incidents.
Service Restoration: Drive rapid recovery within agreed SLAs/MTTR while coordinating across network, security, and app teams.
Lifecycle Management: Perform Root Cause Analysis (RCA) and manage the full cycle of Incident, Problem, and Change Management.
Efficiency & Mentorship: Enhance resilience via automation and self-healing tools while providing technical guidance to junior engineers.

...

1. About the Company

Sector: A major Telecommunications (Telco) provider with regional operations.
Infrastructure: Operates high-scale, multi-cloud (AWS, Azure, and/or GCP) and hybrid network-integrated environments.
Service Standards: Delivers mission-critical services requiring "telco-grade" (99.99%+) availability and performance.
Operational Culture: Highly structured environment following strict ITSM/ITIL processes, change controls, and regulatory compliance.
Team Environment: Focuses on 24x7 operational excellence, proactive risk management, and continuous improvement through automation.

2. Requirements

Education & Experience: Bachelor’s degree in IT/CS/Engineering with 3–6 years in cloud operations or infrastructure roles.
Cloud Proficiency: Hands-on experience managing production environments in AWS, Azure, or GCP.
Infrastructure as Code (IaC): Expert usage of Terraform, Bicep, or CloudFormation to standardize and deploy resources.
Technical Troubleshooting: Ability to resolve complex platform issues using logs, metrics, and alerts in multi-cloud setups.
Domain Knowledge: Solid understanding of Cloud Networking, Security, IAM, and on-call service management (ITSM).

3. About the Role

Operational Reliability: Responsible for maintaining production platforms to meet strict telco performance targets and 24x7 readiness.
Incident Leadership: Lead on-call rotations and act as the primary technical lead for high-severity or complex cloud incidents.
Service Restoration: Drive rapid recovery within agreed SLAs/MTTR while coordinating across network, security, and app teams.
Lifecycle Management: Perform Root Cause Analysis (RCA) and manage the full cycle of Incident, Problem, and Change Management.
Efficiency & Mentorship: Enhance resilience via automation and self-healing tools while providing technical guidance to junior engineers.

skills
Gemini said AWS, Azure, GCP, Cloud Operations, SRE, Infrastructure as Code, Terraform, Bicep, CloudFormation, Incident Leadership, On-Call Management, MTTR Optimization, RCA, ITSM, Change Control, Cloud Networking, IAM, Cloud Security, Governance, Co
qualifications
Relevant Degree and/or certificate(s) related to IT and cloud computing
education
Bachelor Degree

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syakir shahridan

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