about the company
A landmark retail development located within a prominent mixed-use destination in Penang. Positioned for high visibility and strong footfall, the mall features a curated mix of retail, F&B, and lifestyle offerings - backed by established developers with a long-term vision for placemaking and destination appeal.
about the job
- Oversee all day-to-day mall operations, ensuring seamless coordination of M&E, building, and landscape services.
- Manage preventive and corrective maintenance to achieve optimal facility performance and safety.
- Monitor service providers (cleaning, security, waste management, etc.) for quality, timeliness, and cost efficiency.
- Review maintenance reports and documentation for compliance and performance standards.
- Implement operational improvements and coordinate emergency responses to minimize facility downtime.
- Ensure full compliance with all statutory, safety, and regulatory requirements (TNB, DOSH, JKKP, etc.).
- Direct inspections, audits, and renewals for fire safety, lifts, and electrical system certifications.
- Maintain Standard Operating Procedures (SOPs) aligned with legal and environmental standards.
- Foster a proactive safety culture and implement effective risk mitigation measures.
- Lead investigations and corrective actions for all safety or compliance issues.
skills and experience required
- Diploma or Bachelor's Degree in Estate Management, Business Administration, Marketing, or a related field.
- 10+ years of relevant experience in retail mall/commercial property management.
- Minimum 3 years in a senior management capacity.
- Strong technical knowledge of M&E systems, building maintenance, and local regulations (TNB, DOSH, JKKP, etc.).
- Proven ability to manage vendors for cost-effective and high-quality service delivery.
- Solid understanding of safety regulations, building standards, and preventive maintenance.
culture and benefits
Your future employer is financially robust and has experienced rapid growth in recent years, with a strong portfolio of completed, ongoing, and upcoming projects. They foster a positive work environment, supported by a trusting and encouraging management team. The company rewards employees generously for excellent performance and places a strong emphasis on personal growth.how to apply
The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, shortlisted candidates will be contacted.
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