Office Manager & Customer support lead, my client is a healthcare provider based in Kuala Lumpur, looking for an office manager/customer support candidate.
Key Responsibilities include:
... - Overseeing general office operations and delivering exceptional customer service (greeting visitors, answering calls/emails, handling client correspondence and complaints).
- Coordinating appointments, managing staff calendars, and supervising/mentoring administrative staff to maximize productivity.
- Assisting with HR functions like maintaining personnel records, managing leave applications, arranging interviews, and organizing new employee inductions.
- Attending meetings with senior management, coordinating travel, producing management reports, drafting contracts, and managing office budgets.
- Purchasing and maintaining office supplies and equipment.
Required Qualifications:
- A Bachelor's degree or equivalent.
- Five years of experience in office administration and office management experience.
- Excellent computer skills, including proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Strong communication skills, able to work a customer facing role.
- Must be willing to work Tuesday to Saturday, as these are client's operating hours.
The ideal candidate is proactive, detail-oriented, and passionate about customer service and operational support.
Due to overwhelming response, we regret to inform that only shortlisted candidates will be notified.