about the company
Your future employer is a reputable shopping mall in Johor Bahru.about the job
1. Operational Leadership & Strategy
- Oversee all daily mall functions, including Facilities Management (M&E), Safety, Security, Landscaping, Housekeeping, Sustainability, Waste Management and Carpark Operations.
- Develop and implement robust SOPs to ensure a safe and clean shopping environment.
2. Tenant Management & Retention
- Act as the primary liaison for key tenants, ensuring high levels of satisfaction and operational compliance.
- Oversee the Fit-Out & Handover process for new retailers to ensure timely store openings.
3. Financial Accountability
- Take full ownership of the mall’s OPEX and CAPEX budgets, ensuring cost-effective operations without compromising quality.
- Review and approve procurement contracts and vendor service level agreements (SLAs).
4. Risk Management & Compliance
- Ensure the mall adheres to all statutory requirements, including fire safety (BOMBA), health and safety (OSHA), and local council regulations.
- Lead the Emergency Response Team (ERT) and maintain up-to-date crisis management protocols.
skills and experience required
- Diploma or Bachelor’s Degree in Estate Management, Property Management, Business, or a related field.
- Minumum 5 years of experience in Facility/Property Management, preferably within a shopping mall environment.
- Driven, ambitious, and assertive character with a proactive approach to problem-solving.
- Strong communication skills, effective stakeholder management, and proven leadership qualities.
culture and benefits
Your future employer is financially strong and has been growing rapidly in recent years, with a solid portfolio of completed, ongoing, and future projects secured. They offer a positive work environment, supported by a trusting and supportive management team. They reward their employees generously for good performance and emphasize personal growth for each individual.how to apply
The above is just a guideline about the position. Please apply through this advertisement or log into www.randstad.com.my for further details. Due to the high volume of applicants, shortlisted candidates will be contacted.
...
