- about the companyYour future employer is a well-established, publicly listed property developer in Malaysia, seeking talented individuals to lead and shape the company’s long-term success.about the jobCollaborate with cross-functional stakeholders to define and execute a unified customer experience vision across the organization.Lead and continuously enhance the Voice of Customer (VoC) program, managing the collection and analysis of CSAT, NPS, and other fabout the companyYour future employer is a well-established, publicly listed property developer in Malaysia, seeking talented individuals to lead and shape the company’s long-term success.about the jobCollaborate with cross-functional stakeholders to define and execute a unified customer experience vision across the organization.Lead and continuously enhance the Voice of Customer (VoC) program, managing the collection and analysis of CSAT, NPS, and other f
- about the companyRandstad is partnering up with a leading insurance provider in Malaysia, known for our innovation, customer-centric solutions, and strong financial foundation. We're seeking a visionary and results-driven Senior Manager, Contact Centre to lead and optimize our customer service operations. In this critical leadership role, you will champion customer experience excellence, drive operational efficiency, and cultivate a high-performing team wiabout the companyRandstad is partnering up with a leading insurance provider in Malaysia, known for our innovation, customer-centric solutions, and strong financial foundation. We're seeking a visionary and results-driven Senior Manager, Contact Centre to lead and optimize our customer service operations. In this critical leadership role, you will champion customer experience excellence, drive operational efficiency, and cultivate a high-performing team wi
