Our client is a well-established Multinational Corporation currently launching a brand-new digital division completely independent of its core business operations. We are seeking an entrepreneurial E-Commerce Operations Manager to spearhead this greenfield project.
- Reporting to: GM for APAC
- Location: Puchong
- This is a rare "Founder-style" role where you will build a proprietary e-commerce platform from the ground up—starting with Malaysia as the global pilot market before scaling across APAC and eventually global markets.
the role
- Lead the setup of a new proprietary e-commerce platform, defining the operational roadmap and store policies without an existing playbook.
- Coordinate with cross-functional teams including Product, Customer Service, Warehouse, and Logistics to establish a seamless fulfillment loop.
- Formulate annual and quarterly operational plans to drive platform traffic, optimize conversion rates, and manage promotional campaigns.
- Partner with the internal IT team to ensure the platform’s features and UI/UX logic align with commercial goals (No backend coding experience required).
- As the pilot succeeds, you will be responsible for hiring, training, and building the capabilities of the local e-commerce team.
the experience
- Diploma or equivalent.
- Min 5 years in e-commerce operations. Experience working within a major marketplace (Shopee, Lazada, TikTok Shop, Amazon, etc.) is highly preferred.
- Strong capability in developing platform strategies and analyzing sales data to optimize performance.
- Highly independent and can "hit the ground running" in a lean structure without much direction.
To apply online, please use the relevant link provided. Alternatively, please contact Daniel at 0169301789 if you are interested in the job. You can also connect with Daniel on LinkedIn at https://www.linkedin.com/in/daniel-chang-865b271ba/ for further information.
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