shared service - otc analyst, japanese.

• Payment Processing: Manage the recording and application of payments across multiple channels, including checks, wire transfers, and credit cards.
• Unallocated Cash Management: Proactively research and post unidentified receipts to ensure real-time ledger accuracy.
• Billing Operations: Generate billing proposals and process standard invoice requests to facilitate timely customer obligations.
• Revenue Integrity: Perform revenue assurance activities to verify that all billed income aligns with contractual agreements.

2. Collections & Credit Risk Management

• Portfolio Management: Lead collection efforts for assigned accounts, including conducting monthly status calls with stakeholders to review aging balances.
• Credit Control: Partner with Sales and Supply Chain teams to monitor credit exposure and mitigate financial risk.
• Delinquency Management: Evaluate overdue accounts, execute escalation protocols, and recommend uncollectable debts for write-off.
• Bad Debt Oversight: Update and maintain bad debt provisions to reflect accurate financial risk forecasting.

3. Dispute Resolution & Customer Liaison

• Dispute Management: Act as the primary point of contact for customer inquiries, investigating and resolving payment discrepancies or deductions.
• Adjustment Processing: Execute credit notes, dispute adjustments, and authorized balance write-offs.
• Cross-Functional Collaboration: Liaise with Tax, Legal, and Publishing divisions on specialized A/R queries and corporate projects.

4. Financial Reporting & Month-End Close

• General Ledger Maintenance: Facilitate the monthly A/R close process, including the preparation of journal entries and specific account reconciliations.
• Forecasting: Ensure accurate calculation of accruals and contribute to the precision of corporate cash flow forecasts.

It'll Be Good If You Are:

• Able to speak, read and write Japanese language;Preferable JLPT N1 - N3
• have experience in account receivable for 2 years and above.