business analyst manager (fmcg).

about the company
Randstad is supporting a market leading player within the beverage sector of the FMCG industry. This company has built a strong presence through its flagship brand, which is widely recognised as one of the best brands in Malaysia.

about the job
This role will report directly to the Sales Director and will be leading a team of 6-7 headcounts. This position plays a key role in overseeing end-to-end commercial administration across General Trade (GT), Modern Trade (MT), and PKCVS Channels. This role ensures accuracy, compliance, and efficiency in sales processes while managing a multi-regional team and collaborating cross-functionally with sales, marketing, finance, and supply chain.

Job Responsibilities:

• Sales Administration & Trade Spend Governance: Lead the full sales admin process from order management to trade spend validation across GT, MT and PKCVS channels.
• KPI Incentive Program Oversight: Coordinate and validate monthly and quarterly KPI submissions from sales teams and exclusives. Ensure alignment with performance management metrics and incentive eligibility
• Team Leadership & People Management: Supervise a team of 7 sales admin across different regions and portfolios. Delegate and monitor regional responsibilities to ensure SLA fulfilment and accurate reporting.
• System & Process Improvement: Drive enhancement in order management systems and approval work flows. Coordinate IT access control, system updates, and internal training for new implementations.