franchise development coordinator (f&b - qsr).

about the company
Randstad is supporting a powerhouse in the global QSR (Quick Service Restaurant) industry, with a presence in over 85 markets. Since launching in Malaysia in the 90s, the business has grown into the brand's largest market in Southeast Asia. The business currently operates over 280 stores across Malaysia, resulting to employing over 4,000 talents in Malaysia.

about the job
As a Franchise Development Coordinator, you won't just be filling out paperwork - you will be the primary architect behind the journey of the brand's franchise partners, from their first inquiry to the grand opening of their store. You will be the key point of contact between aspiring entrepreneurs and the company's world-class internal teams.

Job Description:

• Managing the Pipeline: Handling high-value inquiries from digital platforms, brokers, and referrals to find the next great brand ambassador
• Closing the Deal: Supporting our Development Managers in preparing essential application packs and agreements that turn prospects into partners.
• Mastering the Launch: Coordinating complex onboarding timelines, from equipment ordering and outlet setup to ensuring every store meets strict Halal and food safety standards.
• Cross-Functional Collaboration: Liaising with Operations, Marketing, Supply Chain, and QA to ensure every new store is set up for long-term success.