- about the jobThe Trust and Safety Analyst is essential in managing fraud and non-compliant queries while collaborating with key stakeholders to protect the platform from malicious activity. The team operates on a rotating shift schedule as part of a five/seven-day roster during business hours. Ideal candidates may have experience as an Analyst or in a customer-focused role, with a passion for problem-solving, customer interaction, fraud prevention, and riabout the jobThe Trust and Safety Analyst is essential in managing fraud and non-compliant queries while collaborating with key stakeholders to protect the platform from malicious activity. The team operates on a rotating shift schedule as part of a five/seven-day roster during business hours. Ideal candidates may have experience as an Analyst or in a customer-focused role, with a passion for problem-solving, customer interaction, fraud prevention, and ri
- about the companyAn Ireland-based company specializing in tourism and food & beverage services, dedicated to delivering high-quality group dining experiences and seamless travel support for tourists across the region. about the jobThis role involves providing customer support to Mandarin-speaking tourists, handling inquiries and resolving issues related to bookings, dining experiences, and travel services. You’ll be part of a dynamic team focused on ensuriabout the companyAn Ireland-based company specializing in tourism and food & beverage services, dedicated to delivering high-quality group dining experiences and seamless travel support for tourists across the region. about the jobThis role involves providing customer support to Mandarin-speaking tourists, handling inquiries and resolving issues related to bookings, dining experiences, and travel services. You’ll be part of a dynamic team focused on ensuri
- Perform a range of technical support tasks both remotely and on-site, ensuring delivery meets operational and client needs.Lead and coordinate small teams on routine technical assignments, following established procedures and quality standards.Document completed work accurately to comply with internal and client requirements.Escalate technical issues appropriately and follow through to ensure timely resolution.Analyze and resolve escalations effectively tPerform a range of technical support tasks both remotely and on-site, ensuring delivery meets operational and client needs.Lead and coordinate small teams on routine technical assignments, following established procedures and quality standards.Document completed work accurately to comply with internal and client requirements.Escalate technical issues appropriately and follow through to ensure timely resolution.Analyze and resolve escalations effectively t
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