The Company is a high-growth speciality F&B brand dedicated to elevating the beverage industry by blending traditional culture with contemporary flavors. The brand successfully blends this rich heritage with modern design and innovative flavor profiles, creating a unique and diverse product line. The Company is committed to quality, product authenticity, and aggressive market expansion in the local market.
about the job
The Store Supervisor is responsible for driving exceptional daily performance, ensuring the brand's quality standards are met, and maintaining a positive experience for both staff and customers.
Key Responsibilities:
- Daily Operational Oversight: Supervise all daily Front-of-House (FOH) and Back-of-House (BOH) operations, ensuring smooth execution of opening, closing, and shift-change procedures.
Quality & Compliance: Guarantee all beverages are prepared consistently to standard, strictly enforcing quality, food safety, and Halal certification compliance.
Inventory & Cost Control: Manage all stock movements, including receiving, rotation, and usage tracking to minimise waste and prevent inventory stock-outs.
Customer Resolution: Professionally and promptly handle all customer feedback, inquiries, and complaints to ensure maximum customer satisfaction.
Sales & Revenue Generation: Actively promote new products and loyalty programs to drive store revenue and achieve sales targets.
Requirements:
Experience: 1–2 years of experience in the Food & Beverage (F&B) industry is required. Experience with speciality beverage is a strong advantage.
Must possess own transportation for reliable travel to and from work.
if this job opportunity is something you are keen to explore, click on "apply" to submit your job application. Alternatively, you can reach out to +60 12-599 2563 (Dhruvi Parmar) for a confidential discussion.