- about the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause anabout the companyContact Centre & Operations about the jobMulti-Channel Communication: Managed a high volume of inbound and outbound customer interactions via telephone and digital chat platforms, providing professional and prompt resolutions.Case Management: Utilised CRM systems to meticulously document customer histories, track interaction life cycle, and ensure data integrity for all follow-up actions.Operational Problem Solving: Conducted root-cause an
- About the CompanyOur clients are prominent global leader in the logistics, manufacturing and distribution sector, recognized for their operational excellence and commitment to client satisfaction. This role is ideal for a proactive professional who thrives in a fast, data-driven environment.Key Responsibilities1. Strategic Order Management & ERP IntegrityServe as the first point of contact for all customer inquiries, ensuring professional and timely responAbout the CompanyOur clients are prominent global leader in the logistics, manufacturing and distribution sector, recognized for their operational excellence and commitment to client satisfaction. This role is ideal for a proactive professional who thrives in a fast, data-driven environment.Key Responsibilities1. Strategic Order Management & ERP IntegrityServe as the first point of contact for all customer inquiries, ensuring professional and timely respon
- We are seeking an experienced and commercially driven Head of E-Commerce to lead our client’s growing online business in the baby and parenting category.ResponsibilitiesDefine and execute a comprehensive e-commerce strategy to drive growth across D2C and marketplace channelsOwn the e-commerce P&L, including revenue, margins, and cost efficiencyOptimize the end-to-end customer journey, with a focus on conversion, mobile experience, and repeat purchase behavWe are seeking an experienced and commercially driven Head of E-Commerce to lead our client’s growing online business in the baby and parenting category.ResponsibilitiesDefine and execute a comprehensive e-commerce strategy to drive growth across D2C and marketplace channelsOwn the e-commerce P&L, including revenue, margins, and cost efficiencyOptimize the end-to-end customer journey, with a focus on conversion, mobile experience, and repeat purchase behav
- Our client is a well-established leader in the pharmaceutical industry, dedicated to the development and manufacturing of high-quality healthcare products. They prioritize innovation and stringent quality standards to improve patient well-being with a strong regional presence. Reporting to: Sales Manager Location: Johor Competitive incentive schemeWork type: Hybrid The role:Strategic Territory Management: Execute daily field calls and optimized itinerariesOur client is a well-established leader in the pharmaceutical industry, dedicated to the development and manufacturing of high-quality healthcare products. They prioritize innovation and stringent quality standards to improve patient well-being with a strong regional presence. Reporting to: Sales Manager Location: Johor Competitive incentive schemeWork type: Hybrid The role:Strategic Territory Management: Execute daily field calls and optimized itineraries
- Job HighlightsThe Hub of Innovation: Drive the EV transition in Malaysia’s most competitive and high-volume automotive market.Fortune Global 500 Exposure: Work directly within the regional HQ framework of a global automotive giant.Fast-Track Career: High-visibility role reporting to Senior Management with clear pathways to Assistant Manager and Managerial levels.About the CompanyOur client is a Fortune Global 500 company and a powerhouse in the global tranJob HighlightsThe Hub of Innovation: Drive the EV transition in Malaysia’s most competitive and high-volume automotive market.Fortune Global 500 Exposure: Work directly within the regional HQ framework of a global automotive giant.Fast-Track Career: High-visibility role reporting to Senior Management with clear pathways to Assistant Manager and Managerial levels.About the CompanyOur client is a Fortune Global 500 company and a powerhouse in the global tran
- Job HighlightsEstablished Portfolio: Manage and serve a pre-existing base of high-value semiconductor clients; no aggressive cold-calling or "hunting" required.Relationship-Centric: Focus on deep account servicing (80% of the role) rather than lead generation.International Exposure: Regular regional travel to Singapore and specialized technical training in Japan.Structured Mentorship: Comprehensive 6-to-9-month onboarding program, working directly alongsidJob HighlightsEstablished Portfolio: Manage and serve a pre-existing base of high-value semiconductor clients; no aggressive cold-calling or "hunting" required.Relationship-Centric: Focus on deep account servicing (80% of the role) rather than lead generation.International Exposure: Regular regional travel to Singapore and specialized technical training in Japan.Structured Mentorship: Comprehensive 6-to-9-month onboarding program, working directly alongsid
